Refund & Return Policy

Effective Date: [Insert Date]

At Venet X Supplies, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.

Returns

• We accept returns within [X] days of receiving your order.
• Items must be in their original condition, unused, and in the original packaging.
• A receipt or proof of purchase is required for all returns.
• Certain items, such as perishable goods, customized products, or clearance items, may not be eligible for return.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [X] business days to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

Exchanges

• If you need to exchange an item, please contact us at info@venetxsupplies.com before returning the product.
• Exchanges are subject to stock availability.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within [X] days of delivery with photos of the product and packaging.
• We will provide a replacement or issue a full refund at no extra cost to you.

Non-Returnable Items

• Custom or special-order items
• Perishable goods
• Digital products (if applicable)

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part.
• We recommend using a trackable shipping service to ensure safe delivery.

Contact Information

For any questions regarding returns and refunds, please contact us at:

📧 Email: info@venetxsupplies.com
📞 Phone: 512-318-2199
📍 Address: 7901 4th St N #25929, St. Petersburg, FL 33702

Would you like to add any specific return timeframe or conditions?